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rlesch
Contributor
Message 1 of 4

Am a Comcast customer and receive McAfee Security Center at no charge. Ran a full scan. Results: 3-files were quarantined. Tried to restore one of those filles by clicking on backup and restore.It's says it's "On Standby".What does that mean? help

Am a Comcast customer and receive McAfee Security Center at no charge.  Ran a full scan.  Results:  3-files were quarantined.  Tried to restore one of those filles by clicking on backup and restore.It's says it's "On Standby".What does that mean? help.  Thanks in advance

3 Replies
Mohan
McAfee Employee
McAfee Employee
Message 2 of 4

Re: Am a Comcast customer and receive McAfee Security Center at no charge. Ran a full scan. Results: 3-files were quarantined. Tried to restore one of those filles by clicking on backup and restore.It's says it's "On Standby".What does that mean? help

Hi,

I guess stand by means the action is kept pending for now. I am not sure why you have been trying to restore the Quarantine Item, which is not generally advisable. McAfee Quarantines a file only if it suspects the files or it's activity to mal -function on the computer.

Can you provide more details on the file and  the program associated with that file . I can get you more information based on your inputs.

Regards,

Mohan.B

rlesch
Contributor
Message 3 of 4

Re: Am a Comcast customer and receive McAfee Security Center at no charge. Ran a full scan. Results: 3-files were quarantined. Tried to restore one of those filles by clicking on backup and restore.It's says it's "On Standby".What does that mean? help

Thanks for ur response.  I actually recovered the info I was looking for.  I had accidentally moved it into another folder by mistake (during a reinstall of Windows XP Home and resetting all my files and folders in their appropriate locations on the C drive.  All good!

Thanks,

Rick

Mohan
McAfee Employee
McAfee Employee
Message 4 of 4

Re: Am a Comcast customer and receive McAfee Security Center at no charge. Ran a full scan. Results: 3-files were quarantined. Tried to restore one of those filles by clicking on backup and restore.It's says it's "On Standby".What does that mean? help

Glad to know that your issues is resolved.Please get in touch through a new thread incase if you have any other issues.

Regards,

Mohan.B

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