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Message 1 of 3

Add Real-Time Scanning Options


I've noticed since the recent update to McAfee® Internet Security 15.1 R2, in Virus and Spyware Protection -> Real-Time Scanning, the 'Options' pane has disappeared. All that's there now is 'Excluded Files'. Options before allowed you to modify real-time scanning (such as scanning for viruses using threat patterns, scanning removable drives, scanning for spyware. etc) and now none of these choices are available.


I've also noticed in 'Scan Your PC', the option of a custom scan has disappeared (now only available in the context menu).


I'm very disappointed with the cancellation of this option. I've been using McAfee for many years.I hope you will consider adding this read-write scanning option in future versions. The current version of real-time protection only supports "write scanning", which is very necessary. In addition, this option is available in other versions of McAfee, which can enrich customers' choices and let them decide what form of real-time protection to use.

2 Replies
Message 2 of 3

Re: Add Real-Time Scanning Options


Thanks for your feedback for our product. To assist you better, please let us know the operating system that is installed on your computer with the help of below steps

  1. Press the key combination Windows logo key + R to open the Run dialog.box
  2. In the Run dialog box, type msinfo32.exe and press Enter.
  3. By default the cursor will be in "System Summary"

Take a screenshot of the right hand side where the system info is listed and share us the same





If this information was helpful in any way or answered your question, please mark it as the accepted solution and give Kudos if appropriate.
Message 3 of 3

Re: Add Real-Time Scanning Options

  This is a screenshot of the system information.

Thank you very much for your help. There are many posts in the forum with the same attention as me (link to the forum below). I hope the engineer will consider my suggestion carefully and give the user the previous real-time scanning mode setting.






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