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GOMSUDogs
Contributor
Message 1 of 3

AOL Mail Blocked

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The AOL mail website, https://mail.aol.com/webmail-std/en-us/suite, will not load.  I've traced this to McAfee LiveSafe adding an extension to Google Chrome and apparently also Microsoft Edge.  How can I please fix this?

Thanks.

2 Solutions

Accepted Solutions
Sudharsanam_G1
Moderator
Moderator
Message 2 of 3

Re: AOL Mail Blocked

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Hi @GOMSUDogs 

We regret for the inconvenience!

Kindly follow the below steps and let us know the outcome.

  1. Please install the pending windows update.
  2. Open Run(Windows+R) >> Type netsh winsock reset >> Click Ok
  3. Open Command Prompt >> Type Ipconfig /flushdns >> Click Enter
  4. Reboot the Computer 
  5. Open McAfee >> Firewall >> Restore the McAfee Firewall to default

Alternatively, You can always contact the chat support using below link for immediate assistance.

McAfee Support

Regards,
Sudharsanam G

View solution in original post

GOMSUDogs
Contributor
Message 3 of 3

Re: AOL Mail Blocked

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Thanks Sudharsanam G!!  Your solution worked.  Note, I have Windows 10, so had to open Windows PowerShell instead of Command Prompt.

Thanks again.

View solution in original post

2 Replies
Sudharsanam_G1
Moderator
Moderator
Message 2 of 3

Re: AOL Mail Blocked

Jump to solution

Hi @GOMSUDogs 

We regret for the inconvenience!

Kindly follow the below steps and let us know the outcome.

  1. Please install the pending windows update.
  2. Open Run(Windows+R) >> Type netsh winsock reset >> Click Ok
  3. Open Command Prompt >> Type Ipconfig /flushdns >> Click Enter
  4. Reboot the Computer 
  5. Open McAfee >> Firewall >> Restore the McAfee Firewall to default

Alternatively, You can always contact the chat support using below link for immediate assistance.

McAfee Support

Regards,
Sudharsanam G

GOMSUDogs
Contributor
Message 3 of 3

Re: AOL Mail Blocked

Jump to solution

Thanks Sudharsanam G!!  Your solution worked.  Note, I have Windows 10, so had to open Windows PowerShell instead of Command Prompt.

Thanks again.

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