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Kyrylo
Level 8
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Message 1 of 6

Not expected auto-renewal

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Hello, I've got an unexpected auto-renewal, can you make a refund please.

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Kyrylo
Level 8
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Message 4 of 6

Re: Not expected auto-renewal

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For those who has same problem - just call USA support number from Skype, they will make refund for you.

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Kyrylo
Level 8
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Message 2 of 6

Re: Not expected auto-renewal

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I can't even contact support from my account dashboard, why Ukranian clients not allowed to make this?

Dusan
Level 7
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Message 3 of 6

Re: Not expected auto-renewal

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same problem here ... unable to contact constumer suppert ..... the page is blank. 

 

Kyrylo
Level 8
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Message 4 of 6

Re: Not expected auto-renewal

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For those who has same problem - just call USA support number from Skype, they will make refund for you.

Venkat_YM
Moderator
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Message 5 of 6

Re: Not expected auto-renewal

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Hi @Dusan ,

Greetings from McAfee.

We are sorry for the inconvenience caused. I have sent a private message to you, kindly check the private message for further details.

Regards,
Venkat

CF
Level 7
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Message 6 of 6

Re: Not expected auto-renewal

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Hi Customer service

 

I am having the same issue.

Please help to reply my email. I am not able to contact the hotline too.

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