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wQnderful
Contributor
Message 1 of 2
‎03-02-2018 01:44 PM

Отмена платежа

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Хотел продлить подписку за 1299 рублей, случайно продублировал платёж, и со счёта было списано 5672 рубля.
Собственно вопрос в следующем:
Почему даже при дублировании платежа списалась такая сумма при указанных 1299, и каким образом можно вернуть назад деньги за дубль?
Хотелось бы, чтобы сумма в размере (5672-1299) = 4373 рубля было возвращено обратно на карту, и подписка осталась продлена на год.

Просьба связаться завтра со мной по номеру +7 (967) 039-96-22, либо выслать ответ на e-mail: sp3rmst0rm@gmail.com

Спасибо!

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kamen_uzunov
Moderator
Moderator
Message 2 of 2
‎03-13-2018 06:01 AM

Re: Отмена платежа

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Для возврата денег Вы можете связаться с нами с 9:00 до 18:00 по московскому времени с понедельника по пятницу посредством телефона или чата. Связаться с нами Вы можете проходя по ссылке ниже.

 

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kamen_uzunov
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Moderator
Message 2 of 2
‎03-13-2018 06:01 AM

Re: Отмена платежа

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Для возврата денег Вы можете связаться с нами с 9:00 до 18:00 по московскому времени с понедельника по пятницу посредством телефона или чата. Связаться с нами Вы можете проходя по ссылке ниже.

 

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