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vitamin
Contributor
Message 1 of 3
‎01-05-2018 12:04 PM

Нет доступа к роутеру

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После установки антивируса не могу попасть в настройки роутера по адресу 192.168.0.1 (страница недоступна). Проблема именно в McAfee т.к. до этого проблем не было и, если его удалить, то проблема исчезает.

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vladimir_gaitan
McAfee Retired
McAfee Retired
Message 2 of 3
‎01-08-2018 01:08 AM

Re: Нет доступа к роутеру

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Посоветуем попробовать сделать сбос брэндмауера ( межсетьевого екрана, Firewall ). Доступ к настройкам антивируса в верхнем правом углу - знак шестеренки.

Если это не поможет, просим Вас связаться с нами вживую.  Вы можете это сделать с 9:00 до 18:00 по московскому времени с понедельника по пятницу посредством телефона или чата. Связаться с нами Вы можете проходя по ссылке ниже.

Служба поддержки пользователей McAfee

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vladimir_gaitan
McAfee Retired
McAfee Retired
Message 2 of 3
‎01-08-2018 01:08 AM

Re: Нет доступа к роутеру

Jump to solution

Посоветуем попробовать сделать сбос брэндмауера ( межсетьевого екрана, Firewall ). Доступ к настройкам антивируса в верхнем правом углу - знак шестеренки.

Если это не поможет, просим Вас связаться с нами вживую.  Вы можете это сделать с 9:00 до 18:00 по московскому времени с понедельника по пятницу посредством телефона или чата. Связаться с нами Вы можете проходя по ссылке ниже.

Служба поддержки пользователей McAfee

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vitamin
Contributor
Message 3 of 3
‎02-17-2018 08:51 AM

Re: Нет доступа к роутеру

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Проблема решилась обновлением прошивки на роутере до последней версии. Спасибо техподдержке McAfee за попытку решить эту проблему!

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