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hristo_manolov
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Message 1 of 1
‎03-24-2017 07:51 AM

Антивирус не обновляется

Если Ваш антивирус не обновляется :

I. Обновите Ваш Windows через Пуск- Панель управления- Система и Безопасность- Центр обновления Windows (windows updates), нажмите "Поиск обновлений" и установите последние обновления, если они есть. (проделайте несколько раз, пока у Вас не появится сообщение, что нет доступных обновлений).

Windows 8, 10:

1.Нажмите сочетания клавиш Win+Q, введите в строку поиска Панель управления или Control Panel и откройте её.

2.Система и Безопасность- Центр обновления Windows (windows updates), нажмите "Поиск обновлений" и установите последние обновления, если они есть. (проделайте несколько раз, пока у Вас не появится сообщение, что нет доступных обновлений).

Удалите McAfee от Панели управления в Windows-e:

Windows 7:

1. Нажмите на кнопку Пуск (Start) в нижнем левом угле экрана.

2. Откройте Панель управления

3. Выберите меню Программы (и компоненты) и перейдите к удалению программ.

4. Найдите в списке строчку McAfee и удалите программу.

windows 8, 8.1 10:

1.Нажмите сочетания клавиш Win+Q, введите в строку поиска Панель управления или Control Panel и откройте её.

2.Переходим к «Программы», а затем «Удаление программы».

3.Выберете программу и нажмите на кнопку с надписью «Удалить/Изменить».

Скачайте и запустите MCPR.exe - специальная программа для тщательного устранения программного обеспечения McAfee, используя браузер Internet Explorer:

1. Скачайте MCPR.exe по следующей ссылки:

http://us.mcafee.com/apps/supporttools/mcpr

Скачайте McPreInstall.exe. по следующей ссылки:

http://download.mcafee.com/products/licensed/cust_support_patches/McPreInstall.exe

2. Сохраните файл на удобнoм для Вас месте, например, на рабочем столе (desktop)

3. Запустите файл и перезапустите компьютер после сообщения, что удаление было успешным (CleanUp Successful)

NB! Если Вы пользуетесь Windows-ом Vista или 7, нажмите правой кнопкой мыши на файл, и запустите его как администратор компьютера.

> Установка McAfee:

Установите McAfee программу заново:

1. Зайдите на наш сайт: http://ru.mcafee.com/

2. Нажмите на кнопку "Войти" сверху справа и впишите Ваш адрес и пароль.

NB! Если Вы не помните свой пароль, то под кнопкой Войти есть ссылка "Забыли свой пароль?". Нажмите на ссылку, впишите Ваш электронный адрес и мы пришлём Вам электронное письмо с ссылкой не задание нового пароля.

3. Скачайте McAfee программу с Вашей учётной записи и следуйте инструкции, чтобы установить её.

Если у Вас возникнут любые вопросы, вы так же можете связаться с нами Служба поддержки пользователей McAfee.

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