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Wrest_
Contributor
Message 1 of 3
‎04-17-2023 10:59 AM

Requesting to Refund my unexpected auto renewal

Greetings,

I have the same problem like many others: my debit card was charged automatically without wanting to renew my registration in the email sent to me by mcafee, it says that if the automatic renewal is canceled within 60 days, money will be refunded
I canceled the automatic renewal the same day, I received an email saying that I do not have a renewed connection and go on mcafee/support to "request a refung" but looks like "online refund request" doesnt working and I dont want to call USA from EU with my bad english and price, is there any chance i got my money back ??

Best regards

1 person had this problem.
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2 Replies
Edward_Franso
Moderator
Moderator
Message 2 of 3
‎04-17-2023 11:52 AM

Re: Requesting to Refund my unexpected auto renewal

Hi @Wrest_ 

Greetings from McAfee.

We are sorry for the inconvenience caused. I have sent a private message to you, kindly revert with the required details to help you regarding the refund.

Regards,

Edward Franso

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Wrest_
Contributor
Message 3 of 3
‎07-10-2023 01:18 PM

Re: Requesting to Refund my unexpected auto renewal

Almost 3 months and nothing happened. Im done with this company.
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