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Message 1 of 2

Requesting to Refund my unexpected auto renewal

Dear Concern,


On June 17, 2021, I registered for a McAfee LiveSafe product that costed 20e (I live in Germany), which expired on July 17, 2021.
2022, and now again 2023 was taken off my credit card (16.01.2023-85.95E) and I haven't used McAfee since the subscription expired, I tried to call, but no one answers and when they do, they put me on hold and I have already spent extra money on calls. I cannot stop auto-renewal on my McAfee account, as I do not currently have an active subscription.
I want this auto-renewal to be stopped and my money back... I've been fighting with you for two years now and it's become really inhumane..
Thank you for your reply and I hope you solve my problem.

1 Reply
Message 2 of 2

Re: Requesting to Refund my unexpected auto renewal

Hi @Sany 

We regret for the inconvenience!

I have sent a personal message. Kindly revert back with the requested details to assist you further.

Alternatively, You can always contact the chat support using below link for immediate assistance.

McAfee Support

Hari Durairaj

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