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Sauran
Contributor
Message 1 of 4

Requesting to Refund my unexpected auto renewal

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Dear Concern, 

Greetings.

I am user of McAfee last several years. On 2 May 2022 I have renewed for one year. (Invoice no CS3015051504). It will expire on 24 May 2023. 

But McAfee charged again yesterday (24 April 2023) while I have an active subscription. (Invoice no CS3259150013). McAfee deducted 103,49 US$ Excluding Vat and Tax. It is very unethical, mistrust and abuse. 

Please refund my money of last subscription. 

Looking forward your kind help.

Sauran Tazhadinov . 

Sauran

1 Solution

Accepted Solutions
Sudharsanam_G1
Moderator
Moderator
Message 2 of 4

Re: Requesting to Refund my unexpected auto renewal

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Hi @Sauran 

We regret for the inconvenience!

I have sent a personal message. Kindly revert back with the requested details to assist you further.

Alternatively, You can always contact the chat support using below link for immediate assistance.

McAfee Chat Support

Regards,
Sudharsanam G

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3 Replies
Sudharsanam_G1
Moderator
Moderator
Message 2 of 4

Re: Requesting to Refund my unexpected auto renewal

Jump to solution

Hi @Sauran 

We regret for the inconvenience!

I have sent a personal message. Kindly revert back with the requested details to assist you further.

Alternatively, You can always contact the chat support using below link for immediate assistance.

McAfee Chat Support

Regards,
Sudharsanam G

Sauran
Contributor
Message 3 of 4

Re: Requesting to Refund my unexpected auto renewal

Jump to solution
But McAfee charged again yesterday (24 April 2023) while I have an active subscription. (Invoice no CS3259150013). McAfee deducted 103,49 US$ Excluding Vat and Tax. It is very unethical, mistrust and abuse.

Please refund my money of last subscription.

Looking forward your kind help.
krishna55
Moderator
Moderator
Message 4 of 4

Re: Requesting to Refund my unexpected auto renewal

Jump to solution

Hi @Sauran,

Greetings from McAfee.

Please contact our customer support using the link below for account related queries.

McAfee Chat Support

Regards,
Krishnamanikandan KS

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