Requesting to Refund my unexpected auto renewal

[LEDARS]

Dear Concern, 

Greetings.

I am user of McAfee last several years. On 8 November 2022 I have renewed for one year. (Invoice no CS314----312 ). It will expire on 8 December 2023. 

But McAfee charged again yesterday (6 February 2023) while I have an active subscription. (Invoice no CS322----903). McAfee deducted 149.99 US$ Excluding Vat and Tax. It is very unethical, mistrust and abuse. 

Please refund my money of last subscription. 

Looking forward your kind help.

Mohon Kumar Mondal. 

LEDARS

[Hari_durairaj · Accepted solution]

Hi @LEDARS 

We regret for the inconvenience!

I have sent a personal message. Kindly revert back with the requested details to assist you further.

Alternatively, You can always contact the chat support using below link for immediate assistance.

McAfee Support

Regards,
Hari Durairaj

[Tinko]

Heloo i am also trying to get refund and Ktishna55 answer to me, but now he stops. Please arange somebody to cal me. It is urgent.. Thank you. Davor

[LEDARS]

Hello Mr. Hari Durairaj,

Greetings!

I am replying here because, the mail where you asked me to send you information; has no reply button. That is very funny. 

I am providing you the asked information here. 

 Preferred Primary Phone Number: +8801713462821
 Alternate Phone Number: +8801854802300
 Time Zone: GMT 06+
 Preferred Time: anytime between 11 am to 8 pm
 Country: Bangladesh

Hope my information will be secret. 

Wishing your help.

Best regards,

Mohon

[TabithaBurch]

I have never had this app or known of this place exist til yesterday I got a bill and I need my refund

[TabithaBurch]

I'm glad t know that they will refund my money cause i sure am not happy they took it off my card and i dont owe this company 

[Khoe]

To whom it may concern:

I observed today [12 March 2023] that I was charged for an unexpected auto-renewal. A very large sum, since it is an annual renewal.

Since my request for refund falls within the 60-day period and my product was an annual subscription, please refund me in full.

The reason I have sought out this forum is that the McAfee site makes it prohibitively difficult to request a refund. I have attempted, via my McAfee account profile to request a refund for more than 3 hours without any success. The 

Please, please refund me in full. I am 7 months from retirement age and I cannot afford your subscription any longer.

Sincerely

Joe Mark Lippert

South Africa

[yssa1991]

Same with me @Khoe , i am sick and i cannot afford the auto-renewal. i already requested refund. the mcafee site also does not have an option to remove your card details nor do they have email support. 

[Nagesh_G]

Hi @yssa1991 ,

We sincerely regret the inconvenience caused, I have sent a personal message. Kindly revert back with the requested details to assist you further.

Thanks,
Nagesh G

[Khoe]

Greetings @yssa1991

Thus far all I have promised is a follow-up by an appropriately authorised individual. None of the promises have materialised.

As time elapses I become convinced that it is McAfee's policy objective to discourage refunds and to discourage all persons who attempt to claim a refund.

The evidence, thus far, supports my hypothesis.

I hope I am wrong.

Sincerely