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Alessa11
Contributor
Message 1 of 7

Request a refund

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Hi there,


I am experiencing difficulties in requesting a refund for my annual McAfee subscription.


The link to request a refund online seems to be broken, the phone number provided is invalid and I cannot find an email to contact McAfee customer service.


I would be grateful for any assistance in securing a refund for my McAfee subscription.


Kind regards,
Alessandra Mendoza

1 Solution

Accepted Solutions
krishna55
Moderator
Moderator
Message 2 of 7

Re: Request a refund

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Hi @Alessa11,

Greetings from McAfee.

We are sorry for the inconvenience caused. I have sent a private message to you, kindly revert with the required details to help you regarding the refund.

Regards,

Krishnamanikandan KS

View solution in original post

6 Replies
krishna55
Moderator
Moderator
Message 2 of 7

Re: Request a refund

Jump to solution

Hi @Alessa11,

Greetings from McAfee.

We are sorry for the inconvenience caused. I have sent a private message to you, kindly revert with the required details to help you regarding the refund.

Regards,

Krishnamanikandan KS

Arijuhani
Contributor
Message 3 of 7

Re: Request a refund

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Hi,  I have also  a refund and renewall problem. I want to stop my order because I have not used The Mcfee at all. I want that you will return the money to the Visa card. I have got only one email about this. This renewall was done today 4th of February 2024. 

i hope you answer to me privately to my email. 

best regards Arijuhani

Kelsey
Contributor
Message 4 of 7

Re: Request a refund

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Please send me the message swell

krishna55
Moderator
Moderator
Message 5 of 7

Re: Request a refund

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Hi @Kelsey @Arijuhani 

Greetings from McAfee.

We are sorry for the inconvenience caused. I have sent a private message to you, kindly revert with the required details to help you regarding the refund.

Regards,

Krishnamanikandan KS

Marianna
Contributor
Message 6 of 7

Re: Request a refund

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Dear Sirs,

 

I have exactly the same issue as below:


I am experiencing difficulties in cancelling my account & requesting a refund for my annual McAfee subscription  (as I'm not using it at all) .


The link to request a refund online seems to be broken, the phone number provided is invalid and I cannot find an email to contact McAfee customer service.


I would be grateful for any assistance in securing a refund for my McAfee subscription, together with its cancellation.


Please advise on how to proceed, as there is no other available channel for communication with you!

Looking forward to canceling my subscription and getting the refund.

Thank you and kind regards,
Marianna Vasseva

krishna55
Moderator
Moderator
Message 7 of 7

Re: Request a refund

Jump to solution

Hi @Marianna,

Greetings from McAfee.

We are sorry for the inconvenience caused. I have sent a private message to you, kindly revert with the required details to help you regarding the refund.

Regards,

Krishnamanikandan KS

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