Hello,
On April 23rd, I was automatically linked to renewal and purchase your product, I paid,
but nothing was sent to my email as promised.
Order summary #PL3258876420
I would like to cancel the deal and get a full refund, as it shows in your
refund policy: "You can request a refund within 30 days of purchasing a McAfee product",
"If your annual subscription has been automatically renewed, McAfee provides you a full refund if your request is made within 60 days of being charged."
Please contact me regarding this issue.
Thank you
Hi @TalTsadok,
Greetings from McAfee.
Please contact our customer support using the link below for refund related queries.
Regards,
Krishnamanikandan KS
Hi,
The link you gave me is giving me a phone number to contact your customer support, but I can't call from Israel. Is there another way to contact them? like email?
Thank you
Hi @TalTsadok,
Greetings from McAfee.
We are sorry for the inconvenience caused. I have sent a private message to you, kindly revert with the required details to help you regarding the refund.
Regards,
Krishnamanikandan KS
Hi,
I replied to your private message and provided the details you requested.
Hi,
I provided all the details you asked, you said someone will call me to help with the refund, a week has passed and I'm still waiting.
Please contact me.
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