Dear Hari
We are waiting for you to respond to the request for a call back regarding a refund for our account that was automatically renewed.
We are very disappointed in the services from McAfee. We never signed up for auto-renew and it is impossible to get hold of people who can assist us.
We will revert to social media and our extensive local network should you and your company persist in ignoring our request for a cancellation and an immediate refund of our money.
We expect a response within the next 5 working days.