×
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
dodat1511
Contributor II
Message 1 of 16

Refund ( they are lieing)

Jump to solution

For alls who wanna get a refund from Mcafee, i think you may never get your money back. I've posted three times asking for my refund, and till now, more than 2 weeks, admin've just told me to give them my contact information. I give them alll but no one reply. If you guys -mcafree's customer have same situation, pls reply on my post

1 Solution

Accepted Solutions
Edward_Franso
Moderator
Moderator
Message 9 of 16

Re: Refund ( they are lieing)

Jump to solution

Hi @dodat1511 

Thank you for the information, 

We have initiated the refund from our end.

Thank you 
Edward Franso 

View solution in original post

15 Replies
Nagesh_G
Moderator
Moderator
Message 2 of 16

Re: Refund ( they are lieing)

Jump to solution

hi @dodat1511 ,

 

Greetings from Mcafee,

We sincerely regret the inconvenience caused, we have forward the details to the concern team regarding the call back. meanwhile you can also try reaching our support using the link   Customer Support .

Regards

Nagesh G

dodat1511
Contributor II
Message 3 of 16

Re: Refund ( they are lieing)

Jump to solution

as i said, no phone number (Customer support) in your list available in my country. So give me another way to make contact or call me by the information that gave to you and your team

dodat1511
Contributor II
Message 4 of 16

Re: Refund ( they are lieing)

Jump to solution

one more things, what if my refund request out of 30 days from the renewal day because of you and your team?

dodat1511
Contributor II
Message 5 of 16

Re: Refund ( they are lieing)

Jump to solution

It was 30 days since my 1st request. When i get contact?

dodat1511
Contributor II
Message 6 of 16

Re: Refund ( they are lieing)

Jump to solution
 

i'm really concern that my problem've never been solved 

 

z4643035194168_3c61d724e9d67f469e4ff699b12fa45f.jpg

Edward_Franso
Moderator
Moderator
Message 7 of 16

Re: Refund ( they are lieing)

Jump to solution

Hi @dodat1511 

Greetings from McAfee.

We are sorry for the inconvenience caused. I have sent a private message to you, kindly revert with the required details to help you regarding the refund.

Regards,
Edward Franso

dodat1511
Contributor II
Message 8 of 16

Re: Refund ( they are lieing)

Jump to solution

i've reply your private message, pls check

Edward_Franso
Moderator
Moderator
Message 9 of 16

Re: Refund ( they are lieing)

Jump to solution

Hi @dodat1511 

Thank you for the information, 

We have initiated the refund from our end.

Thank you 
Edward Franso 

dodat1511
Contributor II
Message 10 of 16

Re: Refund ( they are lieing)

Jump to solution
thanks all
How Many Badges Can You Collect?
Ready for a little competition? Members like you are earning badges and unlocking perks for their helpful answers. Are you? Click here to find out.

Community Help Hub

    New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.

  • Find Forum FAQs
  • Learn How to Earn Badges
  • Ask for Help
Go to Community Help

Join the Community

    Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership:

  • Get helpful solutions from McAfee experts.
  • Stay connected to product conversations that matter to you.
  • Participate in product groups led by McAfee employees.
Join the Community
Join the Community