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dodat1511
Contributor II
Message 1 of 12

Refund ( they are lieing)

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For alls who wanna get a refund from Mcafee, i think you may never get your money back. I've posted three times asking for my refund, and till now, more than 2 weeks, admin've just told me to give them my contact information. I give them alll but no one reply. If you guys -mcafree's customer have same situation, pls reply on my post

1 Solution

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Edward_Franso
Moderator
Moderator
Message 9 of 12

Re: Refund ( they are lieing)

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Hi @dodat1511 

Thank you for the information, 

We have initiated the refund from our end.

Thank you 
Edward Franso 

View solution in original post

11 Replies
Nagesh_G
Moderator
Moderator
Message 2 of 12

Re: Refund ( they are lieing)

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hi @dodat1511 ,

 

Greetings from Mcafee,

We sincerely regret the inconvenience caused, we have forward the details to the concern team regarding the call back. meanwhile you can also try reaching our support using the link   Customer Support .

Regards

Nagesh G

dodat1511
Contributor II
Message 3 of 12

Re: Refund ( they are lieing)

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as i said, no phone number (Customer support) in your list available in my country. So give me another way to make contact or call me by the information that gave to you and your team

dodat1511
Contributor II
Message 4 of 12

Re: Refund ( they are lieing)

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one more things, what if my refund request out of 30 days from the renewal day because of you and your team?

dodat1511
Contributor II
Message 5 of 12

Re: Refund ( they are lieing)

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It was 30 days since my 1st request. When i get contact?

dodat1511
Contributor II
Message 6 of 12

Re: Refund ( they are lieing)

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i'm really concern that my problem've never been solved 

 

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Edward_Franso
Moderator
Moderator
Message 7 of 12

Re: Refund ( they are lieing)

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Hi @dodat1511 

Greetings from McAfee.

We are sorry for the inconvenience caused. I have sent a private message to you, kindly revert with the required details to help you regarding the refund.

Regards,
Edward Franso

dodat1511
Contributor II
Message 8 of 12

Re: Refund ( they are lieing)

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i've reply your private message, pls check

Edward_Franso
Moderator
Moderator
Message 9 of 12

Re: Refund ( they are lieing)

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Hi @dodat1511 

Thank you for the information, 

We have initiated the refund from our end.

Thank you 
Edward Franso 

dodat1511
Contributor II
Message 10 of 12

Re: Refund ( they are lieing)

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thanks all
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