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sfield
Contributor
Message 1 of 2
‎04-01-2023 07:10 AM

Refund request

I've been a McAfee subscriber for 2 years and my desktop computer was taken down by a virus. It took me 4 phone calls and 1 hour of waiting to get through to the billing department. All of that time and effort to find out that I was beyond the 90 grace period to get a refund. That is a lousy policy, I thought I was resting on the strength of McAfee's history and reputation in the virus protection market.

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1 Reply
krishna55
Moderator
Moderator
Message 2 of 2
‎04-01-2023 08:41 AM

Re: Refund request

Hi @sfield,

Greetings from McAfee.

Please contact our customer support using the link below for refund related queries.

McAfee Chat Support

Regards,
Krishnamanikandan KS

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