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Message 1 of 3

Refund of auto-renewal payment

I wish to request a refund of an auto-renewal payment that was made today (15/05/2023).   There is no option for refund on my account subscriptions page, as described by the Mcafee support bot.   Please can someone from Mcafee email/pm me in order to process the refund.
Thanks, Maxpl.

2 Replies

Re: Refund of auto-renewal payment

Hi @Maxpl 

We regret for the inconvenience!

I have sent a personal message. Kindly revert back with the requested details to assist you further.

Alternatively, You can always contact the chat support using below link for immediate assistance.

McAfee Support

Hari Durairaj

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Message 3 of 3

Re: Refund of auto-renewal payment

Hi Hari,

I received and replied to your PM with all the details requested.   I have not received a call-back after 5+ days.   I have received a (no-reply) email with a support request number, however I am then directed back to the support site, which then tells me to phone the support line, which brings me a full circle re my original post on this forum...

Is there somewhere I can enter the support request number ?

Is there an email address where I can request service ?

Thanks, Mike

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