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Noras
Contributor
Message 1 of 3

Refund auto renewal subscription

Hello

I wish to request refund for auto-renewal subscription deduct on 26th May. Please guide the process.

Thanks

Noras

2 Replies
Edward_Franso
Moderator
Moderator
Message 2 of 3

Re: Refund auto renewal subscription

Hi @Noras 

Greetings from McAfee.

We're sorry to inform you that we don't have an option to initiate refund through the community, so we recommend that you contact our consumer support using the below link.

McAfee Consumer Support

Regards,
Edward Franso

Noras
Contributor
Message 3 of 3

Re: Refund auto renewal subscription

Hi @edward

Appreciate your prompt reply. I think the customer support communication channel are poor. The contact line was not helpful and no e-mail available for further queries.

Hopefully someone in the customer support team read my post and contact me. Really need the solution for this case.

Thanks 

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