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Message 1 of 2

Refund Request from Indonesia

Hello, recently my subscription gets automatically renewed and I would like to refund, but the call couldn’t get through as it is from different country code (I live in Indonesia). This is very frustrating as there is no live chat and/or email available! I am very disappointed. I initially planned to renew my subscription later but it costs me a fortune just to call the customer service from overseas, I might as well just go for another antivirus.

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Message 2 of 2

Re: Refund Request from Indonesia

Hi @gea95 

Sorry for the inconvenience caused to you.

We have sent a private message to you, kindly respond to that message to help you on this.


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