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kipjatkovnik
Contributor
Message 1 of 6

Refund, Estonia

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Hello, I would like to cancel my renewed subscription and get a refund, but for some reason I can't call a customer support. I tried calling multiple times using both US and UK numbers, but you don't answer. How can I contact with you and request a refund?

Thanks

1 Solution

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GaneshR
Moderator
Moderator
Message 4 of 6

Re: Refund, Estonia

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Hi @kipjatkovnik 

Sorry for the inconvenience caused. Please contact our chat support using below link.

McAfee Consumer Support

Regards

Ganesh Raju R

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5 Replies
GaneshR
Moderator
Moderator
Message 2 of 6

Re: Refund, Estonia

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Hi @kipjatkovnik 

Greetings from McAfee.

We are sorry to inform you that we do not have the option to initiate a refund through the community, so we recommend that you contact our customer service using the link below.

McAfee Customer Support

Regards

Ganesh Raju R

kipjatkovnik
Contributor
Message 3 of 6

Re: Refund, Estonia

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I already said, that for some reason I can't contact your customer support, because no one answers my phone calls. I tried calling multiple phone numbers, but call doesn't even initiate. How can I contact customer support?

GaneshR
Moderator
Moderator
Message 4 of 6

Re: Refund, Estonia

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Hi @kipjatkovnik 

Sorry for the inconvenience caused. Please contact our chat support using below link.

McAfee Consumer Support

Regards

Ganesh Raju R

emil-grey
Contributor
Message 5 of 6

Re: Refund, Estonia

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@kipjatkovnik  Did you corrected this topic?

Ilze
Contributor II
Message 6 of 6

Re: Refund, Estonia

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I call number 00 44 20 79490107 to get refund (this number I found it in this support community). The duration of the call was approximately 25 min and cost me 5 euros (from Latvia to UK). I recommend to prepare the invoice number before the call.

 

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