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azevedo1
Contributor
Message 1 of 2
‎08-15-2023 01:41 AM

Reembolso

Olá, foi debitado da minha conta o valor de 249,00 de uma renovação automática, valor esse de um plano premium, sendo que possuía um plano simples de apenas um dispositivo

Tentei contato por telefone porém sem sucesso, chama duas vezes e cai a ligação, gostaria de uma ajuda nesse caso, pois não posso pagar esse plano, quero o reembolso. 

aguardo um retorno!

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Hari_durairaj
Moderator
Moderator
Message 2 of 2
‎08-15-2023 02:00 AM

Re: Reembolso

Olá @azevedo1 

Desculpe o transtorno causado.

Mandei uma mensagem pessoal. Por favor, reverta com os detalhes solicitados para ajudá-lo ainda mais.

Alternativamente, você pode entrar em contato conosco através do chat, acessando o link abaixo,

Suporte do McAfee Chat

Relação
Hari Durairaj

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