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KOSTAS2
Contributor II
Message 1 of 4
‎08-18-2023 04:46 AM

REFUND REQUEST

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Hi! I would like to request a refund and cancellation of my subscription. I can't call the support line in Greece and there are no options to deal with this online, so I'm asking for help here. Thanks in advance!

3 people had this problem.
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KOSTAS2
Contributor II
Message 4 of 4
‎09-06-2023 05:39 AM

Re: REFUND REQUEST

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I found a solution through the link of technical assistance, not the refund link. It was complicated. Finally I was refunded.

Anyways

Thank you

Have a nice day

 

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3 Replies
Edward_Franso
Moderator
Moderator
Message 2 of 4
‎08-18-2023 06:59 AM

Re: REFUND REQUEST

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Hi @KOSTAS2 

Greetings from McAfee.

We're sorry to inform you that we don't have an option to initiate refund through the community, so we recommend that you contact our consumer support using the below link.

McAfee Consumer Support

Regards,

Edward Franso

 

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KOSTAS2
Contributor II
Message 3 of 4
‎08-18-2023 01:11 PM

Re: REFUND REQUEST

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Hello again

I used the link for customer service. I called many times contact number for Greece 08000287581 and it doesn't work. And there is no other option. It is so frustrating. It is supposed 60 days refund policy and it is not true.

I would appreciate if you give me a solution.

thank you in advance

Kostas

 

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KOSTAS2
Contributor II
Message 4 of 4
‎09-06-2023 05:39 AM

Re: REFUND REQUEST

Jump to solution

I found a solution through the link of technical assistance, not the refund link. It was complicated. Finally I was refunded.

Anyways

Thank you

Have a nice day

 

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Reply
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