I bought a security program card in media markt 3months ago in Berlin.
However, the program not worked in what reason and I came to the mediamarkt again to specialist and I also had a technical support in Mcafee many times.
All specialists said that I need to get refund since my PC not matches the condition that the program needs.
I contact to Mcafee many times but they just promise me that they will give soon, Never send my money.
I also had called with one customer service coworker. She continuesly ask me hold on the line, she will check blah blah after every question I asked.
doesnt know anything. and just took the line time. I double checked if the line fee I need to pay.
later she said she can not give a refund, even though til now mcafee promised me. They said I need to get money from mediamarkt where I bought 3 MONTHS AGO!!!!
And also she saif I dont need to pay for the line fee , its charged by mcafee. So I was willing to wait her
But later, when I asked again, she treated like surprised, saying that she knew I am calling from america. If not I need to pay. I was so annoyed and even now.
How cant she check my national number?????
What a stupid mcafee.
they lie again and again. Noticed to give me a call and nothing I got from
Give my refund fee !!!!!and line fee that made because of you. !!!! It costs 100 usd xx not secure company.