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Eugenio_S
Contributor
Message 1 of 5

I need a refund since autorenewal was unwanted

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Hi,

I need to request a refund. I got an unwanted charge on Jan 03, 2024.

MCAFEE*AUTORENEWAL 866-622-3911 USA el 03 de Enero de 2024

I don't have access to a landline phone line, please contact me by email or this thread. 

 

1 Solution

Accepted Solutions
krishna55
Moderator
Moderator
Message 2 of 5

Re: I need a refund since autorenewal was unwanted

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Hi @Eugenio_S,

Greetings from McAfee.

We are sorry for the inconvenience caused. I have sent a private message to you, kindly revert with the required details to help you regarding the refund.

Regards,

Krishnamanikandan KS

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4 Replies
krishna55
Moderator
Moderator
Message 2 of 5

Re: I need a refund since autorenewal was unwanted

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Hi @Eugenio_S,

Greetings from McAfee.

We are sorry for the inconvenience caused. I have sent a private message to you, kindly revert with the required details to help you regarding the refund.

Regards,

Krishnamanikandan KS

Jonathan2
Contributor II
Message 3 of 5

Re: I need a refund since autorenewal was unwanted

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I want my refund since it was autorenwed, when I never wanted it.

I tried on your website, but the page to request the refund is not working, I can't even cancel the services because the website does not work properly.

I also tried to call, but none of the contact numbers are working either.

I need a properly answer ASAP, It is so frustrating.

nelangelmer
Contributor
Message 4 of 5

Re: I need a refund since autorenewal was unwanted

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Hi, I have the same problem: Autorenewal was unwanted. I am from Philippines and I cannot contact your hotline 180014410188. Please assist on this. Also emailed consumersupport but no response has been received. Thank you.

krishna55
Moderator
Moderator
Message 5 of 5

Re: I need a refund since autorenewal was unwanted

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Hi @Jonathan2 @nelangelmer 

Greetings from McAfee.

We are sorry for the inconvenience caused. I have sent a private message to you, kindly revert with the required details to help you regarding the refund.

Regards,

Krishnamanikandan KS

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