×
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
tannz
Contributor II
Message 1 of 2

How long Will my PC be protected?

Jump to solution

Hi,

Can i get Refund to Subscriptions that came through my System Manufacturer?

Will my PC be Protected If I opt for Refund ?

 

 

 

 

1 Solution

Accepted Solutions
Smita_Kumari
Moderator
Moderator
Message 2 of 2

Re: How long Will my PC be protected?

Jump to solution

Hi @tannz ,

Greetings from McAfee,

We regret to inform you that yearly Subscriptions from System manufacturers and McAfee’s Partners are not eligible for Refund. However Refund will be available for the ones wherein you have been Auto-Renewed (Paid by you) after a Trial Subscription nears expiry. 

Also, Your PC will be protected until the Trial version is valid. Once you opt for a Refund to the Subscription that was Auto renewed, PCs that were protected under the same Subscription will no longer be protected. You should either purchase a different (new) McAfee Subscription or downgrade to any other Free AV solution.

Regards,
Smita

If this information is helpful to you, Kindly respond to it with a Kudo.

View solution in original post

1 Reply
Smita_Kumari
Moderator
Moderator
Message 2 of 2

Re: How long Will my PC be protected?

Jump to solution

Hi @tannz ,

Greetings from McAfee,

We regret to inform you that yearly Subscriptions from System manufacturers and McAfee’s Partners are not eligible for Refund. However Refund will be available for the ones wherein you have been Auto-Renewed (Paid by you) after a Trial Subscription nears expiry. 

Also, Your PC will be protected until the Trial version is valid. Once you opt for a Refund to the Subscription that was Auto renewed, PCs that were protected under the same Subscription will no longer be protected. You should either purchase a different (new) McAfee Subscription or downgrade to any other Free AV solution.

Regards,
Smita

If this information is helpful to you, Kindly respond to it with a Kudo.

How Many Badges Can You Collect?
Ready for a little competition? Members like you are earning badges and unlocking perks for their helpful answers. Are you? Click here to find out.

Community Help Hub

    New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.

  • Find Forum FAQs
  • Learn How to Earn Badges
  • Ask for Help
Go to Community Help

Join the Community

    Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership:

  • Get helpful solutions from McAfee experts.
  • Stay connected to product conversations that matter to you.
  • Participate in product groups led by McAfee employees.
Join the Community
Join the Community