Hi @tannz ,
Greetings from McAfee,
We regret to inform you that yearly Subscriptions from System manufacturers and McAfee’s Partners are not eligible for Refund. However Refund will be available for the ones wherein you have been Auto-Renewed (Paid by you) after a Trial Subscription nears expiry.
Also, Your PC will be protected until the Trial version is valid. Once you opt for a Refund to the Subscription that was Auto renewed, PCs that were protected under the same Subscription will no longer be protected. You should either purchase a different (new) McAfee Subscription or downgrade to any other Free AV solution.
If this information is helpful to you, Kindly respond to it with a Kudo.