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Ilze
Contributor II
Message 1 of 4
‎04-28-2023 11:58 PM

How can I get refund from McAfee?

I don't want to renew my subscription. I have tried to look up on the website and find a way to apply for a refund. Feeling so surprised that it is impossible! I tried to call the customer services hotline to apply for a refund but the number was wrong and it was impossible to reach the customer service.
Please arrange the refund as soon as possible!

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3 Replies
Sudharsanam_G1
Moderator
Moderator
Message 2 of 4
‎04-29-2023 01:41 AM

Re: How can I get refund from McAfee?

Hi @Ilze 

We regret for the inconvenience!

I have sent a personal message. Kindly revert back with the requested details to assist you further.

Alternatively, You can always contact the chat support using below link for immediate assistance.

McAfee Support

Regards,
Sudharsanam G

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Ilze
Contributor II
Message 3 of 4
‎04-29-2023 06:39 AM

Re: How can I get refund from McAfee?

I have tried to contact the chat support using link via McAfee Support countless times, but it is impossible. It seems that McAfee continues unfair practices towards its users. So I think that one of the solution is to seek legal assistance in The Competition and Markets Authority.

 

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Ilze
Contributor II
Message 4 of 4
‎05-26-2023 01:07 PM

Re: How can I get refund from McAfee?

I call number 00 44 20 79490107 to get refund (this number I found it in this support community). The duration of the call was approximately 25 min and cost me 5 euros (from Latvia to UK). I recommend to prepare the invoice number before the call.

 

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