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JV79
Contributor
Message 1 of 5

Auto renewal refund

I already bought Total protection and live safe was auto renewed 2 weeks later. I was unaware of this until i got a billing statement. The number provided for my region doesn’t work too. Please contact me so i can apply for a refund.

4 Replies
Venkat_YM
Moderator
Moderator
Message 2 of 5

Re: Auto renewal refund

Hi @JV79 

We are sorry for the inconvenience caused. I have sent a private message to you, kindly check the private message for further details.

Regards,
Venkat

JV79
Contributor
Message 3 of 5

Re: Auto renewal refund

Hello, i have already replied to your email but I’m unsure if you have received it as you have not responded. Would you be contacted thru that ?

Venkat_YM
Moderator
Moderator
Message 4 of 5

Re: Auto renewal refund

Hi @JV79 

We didn't receive any private message. Kindly have this checked whether you have sent for any other moderators.

Regards,
Venkat

JV79
Contributor
Message 5 of 5

Re: Auto renewal refund

How am i to respond, when the email is a no reply email. And you have disabled your private messaging. IMG_1301.jpeg

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