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Ryhzer
Contributor
Message 1 of 2

Auto-Renewal

So, I signed up 3 years ago via a free trial that I got with my laptop that would then pay £19.99 a year after that. This did happen and there was no problem. The next year (2021) this had gone up to £59.99. In 2022 it had gone up to £64.99. I have only just noticed this as this years subscription tried to be paid of £79.99. However, I received emails to notify me of the next payment was due but at no point have I been told about the increase in price. 

The fact that auto-renewal and the fact that I have never been told about the increases has cost me a total of £85.00, which is ridiculous!

Can anything be done about this/

1 Reply
Murali_Krishnan
Moderator
Moderator
Message 2 of 2

Re: Auto-Renewal

Hi @Ryhzer ,

Greetings from McAfee,

we request you to contact our support

 

Regards

Murali krishnan

McAfee LiveSafe 

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