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Lingals
Contributor
Message 1 of 4

Auto Renewal refund

Hi Mcafee,

I have been auto renewed without consent. Quite a hefty amount of money has been deducted from my account without my consent.

  1. The support number to dial for a refund does not exist.
  2. The support line to chat with someone, does not work. You will be stuck in an infinity loop of things going nowhere and endless login screens.
  3. I have been auto renewed as a result of dark UX practices in Mcafee.

Due to this, I will not be using the supplier any longer. Please supply actual steps to follow whereby I can get a refund withing the allotted 30 days as soon as possible.

Thank you.

3 Replies
krishna55
Moderator
Moderator
Message 2 of 4

Re: Auto Renewal refund

Hi @Lingals,

Greetings from McAfee.

We are sorry for the inconvenience caused. I have sent a private message to you, kindly revert with the required details to help you regarding the refund.

Regards,

Krishnamanikandan KS

Papirovi
Contributor
Message 3 of 4

Re: Auto Renewal refund

Dobrý den včera mi zmizelo z účtu 2499kč.Jsem z Česka na telefonu číslo se nemůžu dovolat a nelíbí se mi když bez mého svolení mi zmizí peníze u bankovního účtu komunita nic nefunguje.

krishna55
Moderator
Moderator
Message 4 of 4

Re: Auto Renewal refund

Ahoj @Papirovi,

Zdravím vás od McAfee.

Omlouváme se za způsobené nepříjemnosti. Poslal jsem vám soukromou zprávu, vraťte se prosím s požadovanými podrobnostmi, které vám pomohou s vrácením peněz.

Pozdravy,

Krishnamanikandan KS

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