Showing results for 
Show  only  | Search instead for 
Did you mean: 
Message 1 of 4

Auto Renewal refund

Hi Mcafee,

I have been auto renewed without consent. Quite a hefty amount of money has been deducted from my account without my consent.

  1. The support number to dial for a refund does not exist.
  2. The support line to chat with someone, does not work. You will be stuck in an infinity loop of things going nowhere and endless login screens.
  3. I have been auto renewed as a result of dark UX practices in Mcafee.

Due to this, I will not be using the supplier any longer. Please supply actual steps to follow whereby I can get a refund withing the allotted 30 days as soon as possible.

Thank you.

3 Replies
Message 2 of 4

Re: Auto Renewal refund

Hi @Lingals,

Greetings from McAfee.

We are sorry for the inconvenience caused. I have sent a private message to you, kindly revert with the required details to help you regarding the refund.


Krishnamanikandan KS

Message 3 of 4

Re: Auto Renewal refund

Dobrý den včera mi zmizelo z účtu 2499kč.Jsem z Česka na telefonu číslo se nemůžu dovolat a nelíbí se mi když bez mého svolení mi zmizí peníze u bankovního účtu komunita nic nefunguje.

Message 4 of 4

Re: Auto Renewal refund

Ahoj @Papirovi,

Zdravím vás od McAfee.

Omlouváme se za způsobené nepříjemnosti. Poslal jsem vám soukromou zprávu, vraťte se prosím s požadovanými podrobnostmi, které vám pomohou s vrácením peněz.


Krishnamanikandan KS

How Many Badges Can You Collect?
Ready for a little competition? Members like you are earning badges and unlocking perks for their helpful answers. Are you? Click here to find out.

Community Help Hub

    New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.

  • Find Forum FAQs
  • Learn How to Earn Badges
  • Ask for Help
Go to Community Help

Join the Community

    Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership:

  • Get helpful solutions from McAfee experts.
  • Stay connected to product conversations that matter to you.
  • Participate in product groups led by McAfee employees.
Join the Community
Join the Community