Hi!
I'm trying to use the VPN, but I only got the message "You've reached your maximum, etc" but I'm not using the VPN in any devices.
Also, I'm trying to remove an old device from the protection, but I can't find the way to do it, there is no button related to that in the related area that supposed to have it.
Solved! Go to Solution.
Hi @Dssouza ,
Greetings from McAfee.
Kindly follow the below steps to fix the issue.
Kindly update us the outcome. For any additional help reach out to our support team.
Regards,
Kumar
Hi @Dssouza ,
I am sorry to hear the issue persists - please get in touch with our technical support team to be assisted with the resolution:
Hi @Dssouza ,
Greetings from McAfee.
Kindly follow the below steps to fix the issue.
Kindly update us the outcome. For any additional help reach out to our support team.
Regards,
Kumar
Hi, @Kumar_suman ! tnx for answering me, but there is none of those option u mentioned. When I click on VPN the only thing that appears is the message as it shown in the image I uploaded.
Hi @Dssouza ,
I am sorry to hear the issue persists - please get in touch with our technical support team to be assisted with the resolution:
Hi, @ivanela_i ! First, the problem is not solved and that alternative you gave, I already tried before came to the forum, but it's not working as you can see in the image I uploaded in this msg.
Why it's so difficult to got proper support from McAfee?
Hello @Dssouza ,
Thanks for replying - I am sorry to hear you have had issues with reaching our technical support team.
Please let us know which country you are based in so we can provide you with the corresponding tech support hotline.
Looking forward to hearing from you soon!
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