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ivanela_i
McAfee Employee
McAfee Employee
Message 1 of 1
‎06-29-2017 07:05 AM

Você comprou um antivírus McAfee. Como pode fazer a instalação?

Se você deseja instalar Mcafee no seu computador deve seguir os passos indicados em baixo:

     1. Se você já tem Mcafee e só quer a data de expiração não tem que iniciar uma nova instalação aparece, basta fazer um check :
- Clique no botão direito do rato no ícone da McAfee, que é ao lado do relógio no seu computador e escolhe a opção verificar suscrição.

Se você ainda obter a data de validade incorreta  tem que iniciar a ferramenta SubDbFix - http://download.mcafee.com/molbin/iss-loc/mmi/en-us/8.7.7067/1/SubDBFix.exe. Dentro de apenas você tem que colocar mail e senha Mcafee e, em seguida, escolher o produto assinatura ativa. Quando você começar, você deve ver tudo resolvido.

    

     2. Se esta é a primeira vez quando vai utilizar a McAfee para iniciar uma nova instalação tem que fazer o seguinte:

- Ir para Minha Conta: pt.mcafee.com
- Introduza a conta de e-mail e senha e clique em Login. (No caso de você não se lembra de sua senha, clique no Esqueceu sua opção de senha e seu email receberá um link para redefinir).
- Ao acessar  sua conta pode aparecer-lhe uma janelaa dizer  Adicionar um dispositivo. Debaixo dos ícones de dispositivo você pode ver o
botão Download. Você tem que clicar neste botão para iniciar o download.
- Se a janela  adicionar um dispositivo não aparecer, isso significa que você entrou diretamente na página principal da sua conta.
Neste caso, você tem que mover o ponteiro do rato sobre a minha conta que é no canto superior direito ao lado da cesta e escolher uma das opções
que diz  Assinaturas. Em seguida, você deve clicar no botão vermelho Download ao lado de seu produto.
- Siga as instruções na tela para completar o download e instalação do produto McAfee (aceitar contrato, clique no botão Download, clique em Executar, se perguntou de novo, clique em Executar).
- Escolha a opção ou instalação completa recomendada. Em seguida, siga a instalação. No fim de tudo, clique em Concluir

     Se ocorrer um problema durante a instalação, por favor não hesite em contactar-nos. Estamos disponíveis de segunda a sexta-feira; de 09.00 a 17.00.

     Telefone: 800 780 909
     Chat: http://service.mcafee.com

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