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Matheus_Z_M
Contributor
Message 1 of 2
‎04-18-2023 07:23 AM

VPN

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Comprei um notebook que já vinha com a assinatura de antivírus e  VPN incluso.

Atualmente não consigo usar o VPN no mesmo notebook pois informa que tenho 5 ou mais dispositivos conectados e que devo desconectar algum deles mas ao verificar na minha conta, mostram apenas dois dispositivos e ambos são o mesmo notebook, que não funciona o VPN.
Como consigo reverter isso? Já tentei desinstalar e instalar novamente e não funcionou, e até mesmo removi outro dispositivo (celular) que tinha.

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Edward_Franso
Moderator
Moderator
Message 2 of 2
‎04-18-2023 08:12 AM

Re: VPN

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Oi @Matheus_Z_M 

Saudações da McAfee.

Lamentamos o inconveniente causado; solicitamos que você entre em contato com o suporte ao consumidor da McAfee usando o link abaixo.

Solicitação de suporte por bate-papo da McAfee

Cumprimentos,
Eduardo Franso

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Edward_Franso
Moderator
Moderator
Message 2 of 2
‎04-18-2023 08:12 AM

Re: VPN

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Oi @Matheus_Z_M 

Saudações da McAfee.

Lamentamos o inconveniente causado; solicitamos que você entre em contato com o suporte ao consumidor da McAfee usando o link abaixo.

Solicitação de suporte por bate-papo da McAfee

Cumprimentos,
Eduardo Franso

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