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Bts
Contributor
Message 1 of 2
‎06-28-2022 04:06 AM

VPN - Localização virtual

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Tenho o McAfee Total Protetion com VPN segura.

Morto no Porto.

Quando coloco localização virtual Brasil e pesquiso localidade do meu IP mostra-se um IP de Lisboa, Portugal.

Quando coloco outras localizações funciona-se normalmente:

Localização virtual Argentina - mostra-se um servidor em Buenos Aires; nos Estados Unidos mostra-se um servidor nos EUA...
Apenas o do Brasil que apresenta esse erro.

 

Tenho que tentar forçar a conexão. Se eu conectar Argentina, depois conectar Alemanha, e depois tentar Brasil, finalmente conseguirei me conectar ao VPN Brasil.

 

Como resolver a questão?

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Venkat_YM
Moderator
Moderator
Message 2 of 2
‎06-28-2022 10:06 AM

Re: VPN - Localização virtual

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Oi @Bts 

Saudações da McAfee.

Desculpe pela inconveniência causada.

Por favor, execute os passos abaixo e verifique como ele vai.

=> Certifique-se de que as atualizações do Windows estejam atualizadas

=> Remova qualquer programa antivírus de terceiros ou programa VPN no dispositivo de trabalho.

=> Certifique-se de que o programa McAfee esteja instalado com a versão mais recente.

=> Remover cookies do navegador e dados de cache

=> verifique a localização virtual do brasil em um navegador diferente, não aquele em que mostra a localização errada

Como alternativa, você sempre pode entrar em contato com o suporte por bate-papo usando o link abaixo para obter assistência imediata ou ligar para nosso número de linha de apoio (800 780 909) em horário comercial.

Suporte da McAfee

Se esta informação foi útil de alguma forma ou respondeu à sua pergunta, marque-a como a solução aceita e dê Kudos, se apropriado.

Cumprimentos,
Venkat

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Venkat_YM
Moderator
Moderator
Message 2 of 2
‎06-28-2022 10:06 AM

Re: VPN - Localização virtual

Jump to solution

Oi @Bts 

Saudações da McAfee.

Desculpe pela inconveniência causada.

Por favor, execute os passos abaixo e verifique como ele vai.

=> Certifique-se de que as atualizações do Windows estejam atualizadas

=> Remova qualquer programa antivírus de terceiros ou programa VPN no dispositivo de trabalho.

=> Certifique-se de que o programa McAfee esteja instalado com a versão mais recente.

=> Remover cookies do navegador e dados de cache

=> verifique a localização virtual do brasil em um navegador diferente, não aquele em que mostra a localização errada

Como alternativa, você sempre pode entrar em contato com o suporte por bate-papo usando o link abaixo para obter assistência imediata ou ligar para nosso número de linha de apoio (800 780 909) em horário comercial.

Suporte da McAfee

Se esta informação foi útil de alguma forma ou respondeu à sua pergunta, marque-a como a solução aceita e dê Kudos, se apropriado.

Cumprimentos,
Venkat

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