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ecris
Contributor
Message 1 of 1
‎07-18-2018 09:21 AM

Renovação automática não autorizada

Boa tarde!

 

Primeiro quero referir que tem sido muito complicado entrar em contato convosco,uma verdadeira dor de cabeça. 

Segundo,  informar que mais uma vez o meu anti -virus foi renovado automaticamente sem a minha autorização.  Não sabia que esta funcionalidade estava ativa.

Neste sentido, venho assim solicitar que me seja reembolsado o valor que retiraram pois EU quando terminar a subscrição do antivirus  logo vejo se quero renovar ou não. 

Informo ainda que no site o anti virus ESTÁ A 79,95 € e não os 95,78€ que debitaram do meu cartão de crédito mais as taxas sem a minha autorização. Fico a aguardar o vosso contato.



Cumprimentos
Cristina Pinto

 

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