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Ritadias
Contributor
Message 1 of 2
‎01-10-2022 07:10 AM

Falha ao colocar número de telemóvel

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Boa tarde. Venho aqui à comunidade tentar que me expliquem porque razão não consigo associar nenhum número de telemóvel ao meu pacote do McAfee Total Protection. 

O meu pacote é para 10 dispositivos e por sua vez posso associar 10 números de telemóvel, até porque queria receber SMS's caso me tirassem alguns dados pessoais, mas nem 1 número consigo pôr, pois depois de o introduzir diz que é enviado um código para o número introduzido mas a mensagem com o código nunca chega. Inicialmente até pensei que fosse do meu telemóvel,as já experimentei com outros contactos e nada.

Se me souberem esclarecer, agradeço.

Cumprimentos,

Rita Dias. 

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Rajiv_s1
McAfee Retired
McAfee Retired
Message 2 of 2
‎01-10-2022 10:33 AM

Re: Falha ao colocar número de telemóvel

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Olá @Ritadias ,
Lamentamos muito o inconveniente causado, a McAfee está ciente desse problema e está trabalhando para resolvê-lo, manteremos você informado sobre as atualizações, caso você queira saber mais ou criar um ticket sobre essa consulta, sugerimos você entrar em contato com nosso suporte em dias úteis durante o horário comercial, acessando o link de suporte abaixo.

ligação de suporte.

Nota: Usamos o google tradutor para postar esta mensagem.

Cumprimentos,
Rajiv S

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Rajiv_s1
McAfee Retired
McAfee Retired
Message 2 of 2
‎01-10-2022 10:33 AM

Re: Falha ao colocar número de telemóvel

Jump to solution

Olá @Ritadias ,
Lamentamos muito o inconveniente causado, a McAfee está ciente desse problema e está trabalhando para resolvê-lo, manteremos você informado sobre as atualizações, caso você queira saber mais ou criar um ticket sobre essa consulta, sugerimos você entrar em contato com nosso suporte em dias úteis durante o horário comercial, acessando o link de suporte abaixo.

ligação de suporte.

Nota: Usamos o google tradutor para postar esta mensagem.

Cumprimentos,
Rajiv S

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