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pmachado
Contributor
Message 1 of 1
‎12-22-2017 11:37 AM

Backup no telemóvel antigo e restore no novo.

Boa tarde, tinha um telemóvel Sony M2 com a vossa aplicação Android Mobile security. Efetuei o backup total e entretanto passado dois dias o Sony M2 entrou em looping infinito num liga desliga constante sem acesso ao android. Tive de comprar um telemóvel novo Huawey P10 Mate Lite em que o cartão Sim não pode ser o mesmo, sendo ainda mais pequeno que o meu anterior. Conclusão, fiquei sem acesso ao backup de toda a informação efetuada no Mcafee de forma a fazer restore neste meu novo equipamento. O restore estar dependente do Sim e não da área de cliente é um problema grave. Conclusão, se não houver solução de eu aceder ao meu backup efetuado no dia 12 ou 13/12/2017 perdi a informação toda. Obrigado e cumprimentos, Paulo Fernandes

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