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Dominika121
Contributor
Message 1 of 2
‎10-01-2018 06:20 AM

Problem z anulacja subskrypcji rocznej- brak odpowiedzi

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Witam, wyslalam do panstwa 3 wiadomosci na czacie aby anulowac subskrybcje i zadnego odezwu z waszej strony. Jestem niemiło zaskoczona jak traktujecie klientow. Zero jakiejkolwiek wiadomosci odnosnie przedluzenia subskrybcji i zabranie sobie pieniedzy z mojego konta. Dodatkowo nie odpisujecie na wyslane do panstwa wiadomosci. PROSZE O ANULOWANIE MOJEJ SUBSKRYBCJI I ZWROT MOICH PIENIEDZY.

- Nr zapytania: 2515927369
- Data utworzenia: 10/01/2018 03:30:58
- Nr zamowienia: CS2292611992
 
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Staysay
McAfee Retired
McAfee Retired
Message 2 of 2
‎10-02-2018 12:51 AM

Re: Problem z anulacja subskrypcji rocznej- brak odpowiedzi

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Witam,

Rozumiemy, ze Pani chce otrzymacc zwrot pieniedzy.

Sprawdzilismy, ze Pani otworzyla 3 numery sprawy, lecz Pani nie polaczyla sie na czacie, dlatego nie otrzymalismy wiadomosci.

Informujemy, ze mozemy anulowac platnosc tylko poprzez telefon/czat.

Kontakt przez telefon:

00800 441 1847 miedzy 9.00 a 18.00 /Poniedialek-Piatek/.

Kontakt przez czat: 

http://service.mcafee.com/ContactTechnicalSupport.aspx?lc=1045&sg=TS&pt=1

Pozdrawiam,

Staysay

Dzial obslugi klienta McAfee

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Staysay
McAfee Retired
McAfee Retired
Message 2 of 2
‎10-02-2018 12:51 AM

Re: Problem z anulacja subskrypcji rocznej- brak odpowiedzi

Jump to solution

Witam,

Rozumiemy, ze Pani chce otrzymacc zwrot pieniedzy.

Sprawdzilismy, ze Pani otworzyla 3 numery sprawy, lecz Pani nie polaczyla sie na czacie, dlatego nie otrzymalismy wiadomosci.

Informujemy, ze mozemy anulowac platnosc tylko poprzez telefon/czat.

Kontakt przez telefon:

00800 441 1847 miedzy 9.00 a 18.00 /Poniedialek-Piatek/.

Kontakt przez czat: 

http://service.mcafee.com/ContactTechnicalSupport.aspx?lc=1045&sg=TS&pt=1

Pozdrawiam,

Staysay

Dzial obslugi klienta McAfee

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