cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
empikej
Level 7
Report Inappropriate Content
Message 1 of 2

Problem with installing McAfee on the Huawei p30 lite smartphone

Jump to solution

I have a current McAfee LiveSafe license, but I cannot protect my Huawei p30 lite smartphone. .
Hoawei p30 lite has the following parameters:
1. OS Android v 10
2. 4.0 GB RAM
3. 128 GB hard disk, including 83.57 GB free space
4. Hisiicon Kirin 710 processor
that comply with the requirements that are on the Mcafee website.
Therefore, I have a question why I cannot install the application on my Huawei p30 lite smartphone?

Regards.

1 Solution

Accepted Solutions
Venkat_YM
Moderator
Moderator
Report Inappropriate Content
Message 2 of 2

Re: Problem with installing McAfee on the Huawei p30 lite smartphone

Jump to solution

Hi @empikej 

Greetings From McAfee.

We deeply regret, the above device runs on EMUI OS which is a custom versions of Android  and it is incompatible to install McAfee Security. For additional information refer our article.

 If this information was helpful in any way or answered your question, please mark it as the accepted solution and give Kudos if appropriate.

Regards,
Venkat

View solution in original post

1 Reply
Venkat_YM
Moderator
Moderator
Report Inappropriate Content
Message 2 of 2

Re: Problem with installing McAfee on the Huawei p30 lite smartphone

Jump to solution

Hi @empikej 

Greetings From McAfee.

We deeply regret, the above device runs on EMUI OS which is a custom versions of Android  and it is incompatible to install McAfee Security. For additional information refer our article.

 If this information was helpful in any way or answered your question, please mark it as the accepted solution and give Kudos if appropriate.

Regards,
Venkat

How Many Badges Can You Collect?
Ready for a little competition? Members like you are earning badges and unlocking perks for their helpful answers. Are you? Click here to find out.

Community Help Hub

    New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.

  • Find Forum FAQs
  • Learn How to Earn Badges
  • Ask for Help
Go to Community Help

Join the Community

    Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership:

  • Get helpful solutions from McAfee experts.
  • Stay connected to product conversations that matter to you.
  • Participate in product groups led by McAfee employees.
Join the Community
Join the Community