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anilka
Contributor
Message 1 of 3
‎10-25-2020 03:15 AM

Anulowanie subskrypcji i zwrot kosztów

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Dzień dobry.

Proszę o anulowanie automatycznej subskrypcji McAfee® LiveSafe™ za pośrednictwem: LENOVO oraz zwrot 259 PLN. Nr zamówienia PL2621210901. Posiadam już McAfee®  i nie potrzebuję dwóch subskrypcji.

Pozdrawiam.

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A_Kalinowski
Contributor III
Message 3 of 3
‎10-26-2020 02:36 AM

Re: Anulowanie subskrypcji i zwrot kosztów

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Dzień dobry!

Przepraszam za zaistniałe niedogodności.
Jeżeli chodzi o zwrot, możemy Pani pomóc telefonicznie lub poprzez czat. Proszę się z nami skontaktować - pracujemy poniedziałek - piątek w godzinach 9-18.

service.mcafee.com  - proszę wybrać 'Skontaktuj się z pomocą techniczną'

Funkcja automatycznego odnowienia odnawia pakiet 30 dni przed końcem subskrypcji w myśl zasady 'zawsze na ochronie'. Jeżeli miała Pani tę funkcję włączoną i pakiet się odnowił możemy wykonać zwrot w przeciągu 60 dni. 

Miłego dnia!

Adrian Kalinowski
McAfee Customer Service

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2 Replies
Magesh
McAfee Retired
McAfee Retired
Message 2 of 3
‎10-25-2020 09:34 AM

Re: Anulowanie subskrypcji i zwrot kosztów

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Hi @anilka 

Przepraszam za niedogodności. Uprzejmie prosimy o skorzystanie z poniższego łącza, w którym znajdują się informacje na temat automatycznego odnawiania, a także sposobu uzyskania zwrotu pieniędzy.

McAfee Auto Renewal


Mamy nadzieję, że Twój problem zostanie wkrótce rozwiązany. Możesz również skontaktować się z zespołem McAfee Chat pod adresem
link poniżej, aby pomóc w problemach ze zwrotem pieniędzy. Upewnij się, że masz identyfikator zamówienia lub zarejestrowany adres e-mail.

McAfee Support

Regards

Magesh J

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A_Kalinowski
Contributor III
Message 3 of 3
‎10-26-2020 02:36 AM

Re: Anulowanie subskrypcji i zwrot kosztów

Jump to solution

Dzień dobry!

Przepraszam za zaistniałe niedogodności.
Jeżeli chodzi o zwrot, możemy Pani pomóc telefonicznie lub poprzez czat. Proszę się z nami skontaktować - pracujemy poniedziałek - piątek w godzinach 9-18.

service.mcafee.com  - proszę wybrać 'Skontaktuj się z pomocą techniczną'

Funkcja automatycznego odnowienia odnawia pakiet 30 dni przed końcem subskrypcji w myśl zasady 'zawsze na ochronie'. Jeżeli miała Pani tę funkcję włączoną i pakiet się odnowił możemy wykonać zwrot w przeciągu 60 dni. 

Miłego dnia!

Adrian Kalinowski
McAfee Customer Service

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