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nurfiqqa
Level 7
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Message 1 of 5

firewall problem(turn off whenever i click turn on)

hi, I have a problem when the firewall could not work. It keeps on turn off whenever I keep on turn it on.I had alrady deleted all the quaratnd items. I had checked the previous about this issues and I tried to follow the instruction such as click on run-services-Windows Firewall services but unfortunately, I could not find the Windows Firewall Services. Could somebody please help me to fix this problem?thanks..

4 Replies

Re: firewall problem(turn off whenever i click turn on)

This usually happens when You have or had another firewall or antivirus installed and either it is still there or you did not use its own uninstall tool to remove it.

If no go run MVT on

http://service.mcafee.com/TechSupportHome.aspx?lc=1033&sg=TS

Note the run number details

Then if still no chop call support

nurfiqqa
Level 7
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Message 3 of 5

Re: firewall problem(turn off whenever i click turn on)

I had already run MVT but nothing change. by the way, I does'nt know what had happen. before this, everything is fine. do you have any idea how to solve this?I really needs your help.Thanks..

jaymfe
Level 12
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Message 4 of 5

Re: firewall problem(turn off whenever i click turn on)

Please contact Chat support and they can help in this

http://service.mcafee.com/TechSupportHome.aspx?lc=1033&sg=TS

Re: firewall problem(turn off whenever i click turn on)

Do as Jayadeep says if not anything I suggested the path to support the next idea.

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