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cfillio
Former Member
Message 1 of 7

Wireless Printer Wont Work Unless Firewall Turned Off

Hi, I am interested in how to configure McAfee Internet Security to allow printing to a wireless printer.  I am experiencing the same issue with the firewall blocking communication to the printer (tested because it is able to print once I turn off the firewall).  Details:

  • McAfee Internet Security
  • Printer is an HP DeskJet 3050A J611g
  • Dell Inspiron laptop running Windows Vista Home Premium SP2 32 bit

Thanks!

Chris

Message was edited by: cfillio on 12/31/11 12:07:42 PM CST
6 Replies
exbrit
MVP
MVP
Message 2 of 7

Re: Wireless Printer Wont Work Unless Firewall Turned Off

The thread you posted to was 2 years old so have given you your own thread and someone hopefully will answer this soon.

tlbou
Former Member
Message 3 of 7

Re: Wireless Printer Wont Work Unless Firewall Turned Off

Has this printer/firewall issue been resolved yet?  My wireless network printer also won't work unless McAfee Firewall is turned off.  This is the case with three different laptops, two running Windows 7 and one with XP.  My wired desktop is running Windows Vista Home Premium SP2 64 bit.  File sharing is also a problem - won't work unless McAfee Firewall is turned off.  All was working well until late December, perhaps coinciding with a McAfee update.  Ran the Virtual Technician, but can't seem to resolve this problem.  Looking for help!

Thanks,

Laurie

Message was edited by: tlbou on 1/21/12 9:27:03 PM CST
Peacekeeper
Message 4 of 7

Re: Wireless Printer Wont Work Unless Firewall Turned Off

firstly have you got the printer spooler allowed in the firewall settings? ie Internet connections for programs?

spooler subsystem app

c:\windwos\system32\spoolsv.exe

tlbou
Former Member
Message 5 of 7

Re: Wireless Printer Wont Work Unless Firewall Turned Off

Yes, the printer spooler is indeed allowed in the firewall settings.

I have a Dell desktop with McAfee Security Center:

Version: 11.0

Build: 11.0.654

Personal Firewall:

Version: 12.0

Build: 12.0.345

Nishad_G
Contributor
Message 6 of 7

Re: Wireless Printer Wont Work Unless Firewall Turned Off

Hi

Thank you for the version details. Please try the below steps and update us the status:

  1. Go to McAfee Firewall Settings
  2. Select “My Network Connections”
  3. Check if the local IP Address is added to it. If not kindly add all the local IP’s which you would like to trust
  4. In case if the address are already added, try to change the Security Level to “Work” and save the settings and then try accessing the printer

Firewall.JPG

If the above fails, Navigate to Navigation>History & Logs>Incoming Event and check the reasons under the events which blocked the communication with the local IP’s

singalbabe
Contributor
Message 7 of 7

Re: Wireless Printer Wont Work Unless Firewall Turned Off

Thank you, Nishad!!!!

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