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jane1
Level 7
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Message 1 of 3

Problems with personal firewall

My firewall won't stay on. If I switch it on, it just switches itself off again. I do not get any errors but if I look at firewall settings it is shown as off. MVT also reports firewall as off.

Virus checker does not report any viruses.

I have reported this to McAfee. Tier 2 have failed twice to call me in my allotted 2 hour window.

I am beginning to loose the will to live!!

Has anyone else experienced this?

2 Replies
JaiPrakash
Level 12
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Message 2 of 3

Re: Problems with personal firewall

Hi jane1,

Please do apologies for the inconvenience caused.

Since you have already contacted the Technical support, I will ping the respective team to assist you as soon as Possible.

Thank you for your patience.

Re: Problems with personal firewall

While you are waitiing try these

https://community.mcafee.com/message/237734#237734

or rather

They went to Control Panel, Services and switched my Windows Firewall from Stopped to Automatic

Is it stopped?

Also

https://community.mcafee.com/message/226952#226952

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