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danc99
Level 7
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Message 1 of 3

My firewall keeps turning itself off several times per day.

I am running Windows 7 ultimate 64 bit.

Base filtering engine and windows firewall are both started and automatic.

I ran a complete virus scan with both McAfee and Malwarebytes and found nothing.

I uninstalled McAfee Security Center downloaded a fresh version and re-installed it.

I ran MVT but it found no problems.

I am running Personal Firewall version 15.

I contacted McAfee but they won't help because I received the McAfee security software through AT&T.

Any ideas what is going wrong here?

2 Replies
selvan
McAfee Retired
McAfee Retired
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Message 2 of 3

Re: My firewall keeps turning itself off several times per day.

Hi

Could you please check the status of the below services too

McAfee Firewall Core Service

McAfee Personal Firewall Service

If they are not running try starting/restarting the service and post back the status.

danc99
Level 7
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Message 3 of 3

Re: My firewall keeps turning itself off several times per day.

Hi Selvan,

When the Firewall turns itself off, McAfee informs me that my computer is not safe because the firewall is off and I always click the button and turn it back on.

With the firewall off:

  • McAfee Firewall Core Service is started and manual
  • McAfee Personal Firewall Service is started and automatic

After turning the firewall back on, these settings are unchanged.

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