Must turn off firewall to stream music,photos from pc to tv via wireless router-apple tv

[billy6139]

My operating system is Windows 8.1 with internet security suite powered by McAfee. In order for me to stream my photos and music in Itunes from my computer through my at&t U-verse router then through my apple tv to my HD tv. I have to turn the firewall off in my McAfee security suite. Any solutions? would appreciate all help as McAfee tells me I must go through At&t and At&t tells me I must go through McAfee tech support. thanks

[Peacekeeper]

Is there a port that you have to open/allow I do not use this method so uncertain as to what to open or allow in the firewall settings. With AT&T I thought they did teh Mcafee support so best I ask a high level tech to sort this out.

[selvan]

Hi billy6139,

Does your system uses WiDi (WiFi - Direct) Technology to stream videos to TV etc. If so we have a separate group here discussing it.

If you are unsure about the above said Technology then here's one step that you can try.

Check for applications/Processes that are running in the Background while Firewall is OFF. (Open Task Manager > More detail > Select Details tab > See the processes that relate to Streaming.

Now you need to add these Processes through McAfee's Personal Firewall (McAfee UI > Web and Email Protection > Firewall > Settings > Internet connections for Programs > Add > Choose the Process from Program Files > Give Full Internet Access and Turn OFF Netguard.

If you are not comfortable doing this Tech Support is ready to do this for you > Click Useful links above and select Tech Support

[djfil]

http://support.apple.com/kb/ht2463

• TCP port 3689 is used to communicate with iTunes while using the iTunes Library Sharing feature.
• UDP port 5353 is used by Apple TV for automatically finding computers with iTunes on your network using Bonjour.

That will help you.  Open those ports in the McAfee Firewall under Ports and System Services.  Other ones listed in the Apple support article shouldn't need to be opened, as they are already common use.

Message was edited by: djfil on 7/14/14 2:05:36 PM CDT

[togo1919]

I posted this one in another thread:

I was having success in connecting to my home laptop from my Apple TV using Home Sharing only when I disabled McAfee Firewall on my laptop.

I ran a sniffer test during a successful Home Sharing session with the Firewall off.

I was indeed seeing TCP 3689 and UDP 5353 used for communication, as expected and shared in many forums.

I found something I did not expect.  The Apple TV was sending ICMP within a UDP datagram.

I enabled ICMP ping requests in the Smart Advice and Advanced Settings tab on the McAfee Firewall.

I then did the following:

1. Restarted my Apple TV.

2. Rebooted my Computer

3. Launched iTunes

I am now able to reach my home laptop successfully with iTunes Home Sharing.

[catdaddy]

Moved appropriately to Personal Firewall-By Moderator

[catdaddy]

,

               As Post #4 by was considered a "Correct Answer" in another similar thread. Could you possibly try his/her suggestions, and post back your results?  Here is the thread:

All the very best,

Catdaddy

McAfee Volunteer Moderator