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gumper
Former Member
Message 1 of 12

Livesafe causing video streams to slow down in Firefox

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Is there a setting in Livesafe that I can change to stop if from interfering with Firefox and flash video streams?

Video content is choppy in Firefox unless I turn off Real-Time Scanning.

Example: any show from NBC, ABC etc is choppy/lags.

It does not affect Chrome, only Firefox any version.

Any thoughts?

Laptop using Windows 10 Home.

Core i5 6200u  8 GB ram

What other info do I need to give?

Thanks in advance.

1 Solution

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catdaddy
MVP
MVP
Message 8 of 12

Re: Livesafe causing video streams to slow down in Firefox

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You could try opening your McAfee UI/Navigation/Firewall/Internet connections for programs/find Firefox/click on it and edit to turn off *NetGuard*.

Cliff
McAfee Volunteer

View solution in original post

11 Replies
catdaddy
MVP
MVP
Message 2 of 12

Re: Livesafe causing video streams to slow down in Firefox

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It could be that you could adjust your settings in Adobe Flash Player/Macromedia settings.

Adobe - Flash Player : Settings Manager - Global Privacy Settings Panel

One setting is to *Store common flash components to reduce download time*

Adobe - Flash Player : Settings Manager - Global Storage Settings Panel

Also you should have the latest Adobe Flash Player version, I would assume.

Cliff
McAfee Volunteer
gumper
Former Member
Message 3 of 12

Re: Livesafe causing video streams to slow down in Firefox

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OK, Ill try that and let you know

gumper
Former Member
Message 4 of 12

Re: Livesafe causing video streams to slow down in Firefox

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What specifically would I need to set in the manager?

catdaddy
MVP
MVP
Message 5 of 12

Re: Livesafe causing video streams to slow down in Firefox

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I personally have that setting I just mentioned in my prior post (#1), and I have no issues with *buffering* during playback.

One setting is to *Store common flash components to reduce download time*

Another cause could be high latency? Do you have a High Speed Internet connection?

Cliff
McAfee Volunteer
catdaddy
MVP
MVP
Message 6 of 12

Re: Livesafe causing video streams to slow down in Firefox

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Of course I am only making suggestions. Quite possibly someone will add to the discussion.

Also perhaps you could seek assistance here

Windows 10 Forums

Cliff
McAfee Volunteer
gumper
Former Member
Message 7 of 12

Re: Livesafe causing video streams to slow down in Firefox

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I see the link now, you must have edit the post.

Yes I have that setting already added. Thanks for the suggestion.

I should mention I have a custom desktop on the same network and do not have the issue. But I don't have McAfee on it either.

Its only when I turn off the real time scanning in Livesafe that Firefox video streaming works smoothly again on my laptop.

So I am wondering if there was a way to change settings in Livesafe to possibly not scan Firefox only?

catdaddy
MVP
MVP
Message 8 of 12

Re: Livesafe causing video streams to slow down in Firefox

Jump to solution

You could try opening your McAfee UI/Navigation/Firewall/Internet connections for programs/find Firefox/click on it and edit to turn off *NetGuard*.

Cliff
McAfee Volunteer
catdaddy
MVP
MVP
Message 9 of 12

Re: Livesafe causing video streams to slow down in Firefox

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Moved from > LiveSafe to Personal Firewall > Discussions

Cliff
McAfee Volunteer
gumper
Former Member
Message 10 of 12

Re: Livesafe causing video streams to slow down in Firefox

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That is definitely a noticeable improvement!

Although it would make me if I'm not so safe for overall browser usage but I usually run sandboxed, so that's not a problem.

Thanks.

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