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Cowboysteve
Contributor
Message 1 of 2
‎07-22-2022 09:44 AM

Install on Windows 11 fails at 81%

I purchased a new laptop and have been attempting to install Mcafee on it with no success. It gets to 81% and then fails. Have attempted it several times with the same result. Have contacted support and Tier 1 has had me erase all files, install the helper program and reinstall the files twice now. Each time it was ecscalated up to an engineer who was to call me back. I am still waiting for that phone call. I am not impressed with Mcafee's support at this point. My company has SentinelOne installed on my machine but I am blocking their access. Anyone have this same issue. I have MS firewall running as well. Anyone have any experience with this?

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Edward_Franso
Moderator
Moderator
Message 2 of 2
‎07-22-2022 12:26 PM

Re: Install on Windows 11 fails at 81%

Hi @Cowboysteve 

Greetings from McAfee.

We are sorry for the inconvenience caused. I have sent a private message to you, kindly revert with the required details to help you regarding the Installtion issue.

Regards,
Edward Franso

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