cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
vinod_r2
Level 11
Report Inappropriate Content
Message 131 of 232

Re: Firewall keeps turning off

The issue is due to some Windows setting being corrupted ,... so if the windows settting is damaged the software you install on it will also get affected does not really matter what you default application is as all these are installed on the Windows OS.

For all users having this issue.. Please try the fixit posted earlier. once done. rebooot and check if issue is still there.... If the issue is not fixed check and see if the windows services are up.. Re-install McAfee only if Windows services are up but McAfee is not.. re-installation re-configures the firewall services.

Re: Firewall keeps turning off

Hi All,

In my case, just following the steps 1 to 7 of the first post on https://community.mcafee.com/message/280363, but I urge you to check whether McAfee is faithfully reporting the status of the Firewall. 

I recommend using a better check (e.g using the Start - Run - services.msc to confirm the McAfee Personal Firewall Service has been started again) rather than simply looking at the McAfee window, because on my PC, prior to fixing the problem, McAfee was reporting that the Firewall was On, but the services.msc disagreed with it, reporting it was Disabled.  Within McAfee, I found I could reach the point where I had the button permitting me to turn it Off (with all McAfee indications up to that point saying it was On), but the services.msc saying it was Disabled.  Only after some time reporting "On" (perhaps about 15 to 20 minutes after switching on the PC) does McAfee decide that in fact it is Off.  At that point, the red warning banner appears, and the "On" button is availabe but ineffective.

In my case the simple remedy seems to have been effective, without the "fixit" but has only been applied this evening, and only for the single reboot required by the process.  If you don't hear from me again, treated as a problem put to bed for my situation: Win XP SP3, and no Base Filtering Engine required.

Andy

tahealynn
Level 7
Report Inappropriate Content
Message 133 of 232

Re: Firewall keeps turning off

also, here is a screen shot of the issue

mcafee3.jpg

Re: Firewall keeps turning off

tahealynn your pictures portray things as they should be - what does McAfee SecurityCenter say?

Message was edited by: Ex_Brit on 12/06/13 9:40:35 EDT AM

Re: Firewall keeps turning off

tahealynn, I branched this conversation out to VirusScan as this has nothing to do with Personal Firewall.

See https://community.mcafee.com/thread/57303?tstart=0

In trying to branch the whole thing from your original post the board malfunctioned unfortunately and deleted you first post, however, those pictures showed services.msc as working correctly.

So in the end I simply branched out your very last post., sorry about the mixup.

Re: Firewall keeps turning off

I also ran into a firewall problem. I've tried everything I've read here, but nothing helped. Finally, re-installed the Total Protection, but indicated more problems in the MVT and the main board was defective. Then I restarted the computer and seems to work properly, but the problems have not been adressed, because the MVT was not able to repair them... Is there any solution? But look at the results:

Product Details
Product Name:VirusScan
Product Version:16.1.172
Language:hu
Partner:McAfee
Account ID:...
Health Check Details
RegistryOK
File3 file(s) incorrect
Expected File not Present
File: C:\Program Files\Common Files\mcafee\amcore\mfeavfa.dll
Expected File not Present
File: C:\Program Files\Common Files\mcafee\amcore\mfehida.dll
Expected File not Present
File: C:\Program Files\Common Files\mcafee\amcore\mfevtpa.dll
ProcessOK
ServiceOK
COMOK
Top IssuesOK
SYSTEMOK

Product Name:QuickClean and Shredder
Product Version:12.1.147
Language:hu
Partner:McAfee
Health Check Details
RegistryOK
FileOK
ProcessOK
ServiceOK
COMOK
Top IssuesOK
SYSTEMOK

Product Name:SecurityCenter
Product Version:12.1.323
Language:hu
Partner:McAfee
Health Check Details
RegistryOK
FileOK
ProcessOK
ServiceOK
COMOK
Top IssuesOK
SYSTEMOK

Product Name:SiteAdvisor
Product Version:3.6.193
Language:hu
Partner:McAfee
Health Check Details
RegistryOK
FileOK
ProcessOK
ServiceOK
COMOK
Top IssuesOK
SYSTEMOK

Product Name:Personal Firewall
Product Version:13.1.132
Language:hu
Partner:McAfee
Account ID:...
Health Check Details
RegistryOK
File22 file(s) incorrect
Expected File not Present
File: C:\Program Files\mcafee\gkp\content.bin
Expected File not Present
File: C:\Program Files\mcafee\gkp\firesvc.exe
Expected File not Present
File: C:\Program Files\mcafee\gkp\gkp.dll
Expected File not Present
File: C:\Program Files\mcafee\gkp\hcapi.dll
Expected File not Present
File: C:\Program Files\mcafee\gkp\hccode.dll
Expected File not Present
File: C:\Program Files\mcafee\gkp\hcthe.dll
Expected File not Present
File: C:\Program Files\mcafee\gkp\hiphandlers.dat
Expected File not Present
File: C:\Program Files\mcafee\gkp\hiphandlers.dll
Expected File not Present
File: C:\Program Files\mcafee\gkp\hiprc.dll
Expected File not Present
File: C:\Program Files\mcafee\gkp\hipscont.inf
Expected File not Present
File: C:\Program Files\mcafee\gkp\hipscore.inf
Expected File not Present
File: C:\Program Files\mcafee\gkp\hipshield.dll
Expected File not Present
File: c:\program files\mcafee\mpf\l10n.dll
Expected File not Present
File: c:\program files\mcafee\mpf\mpfdata.inf
Expected File not Present
File: c:\program files\mcafee\mpf\mpfpp.dll
Expected File not Present
File: c:\program files\mcafee\mpf\data\ts_ca.crt
Expected File not Present
File: c:\program files\mcafee\mpf\data\tsclient.crt
Expected File not Present
File: c:\program files\mcafee\mpf\data\tsclient.key
Expected File not Present
File: c:\program files\mcafee\mpf\hipsbkup\content.bin
Expected File not Present
File: c:\program files\mcafee\mpf\hipsbkup\hiphandlers.dat
Expected File not Present
File: c:\program files\mcafee\mpf\hipsbkup\hiphandlers.dll
Expected File not Present
File: c:\program files\mcafee\mpf\hipsbkup\hipscont.inf
ProcessOK
ServiceOK
COMOK
Top IssuesOK
SYSTEMOK

Product Name:Parental Controls
Product Version:14.1.132
Language:hu
Partner:McAfee
Account ID:...
Health Check Details
RegistryOK
FileOK
ProcessOK
ServiceOK
COMOK
Top IssuesOK
SYSTEMOK

Product Name:AntiSpam
Product Version:13.1.154
Language:hu
Partner:McAfee
Account ID:...
Health Check Details
RegistryOK
FileOK
ProcessOK
ServiceOK
COMOK
Top IssuesOK
SYSTEMOK

Product Name:McAfee Vulnerability Scanner
Product Version:2.1.220
Language:hu
Partner:McAfee
Health Check Details
RegistryOK
FileOK
ProcessOK
ServiceOK
COMOK
Top IssuesOK
SYSTEMOK

Product Name:McAfee Home Network
Product Version:6.1.177
Language:en-us
Partner:McAfee
Health Check Details
RegistryOK
FileOK
ProcessOK
ServiceOK
COMOK
Top IssuesOK
SYSTEMOK

Product Name:McAfee File Lock
Product Version:3.1.128
Language:hu
Partner:McAfee
Health Check Details
RegistryOK
FileOK
ProcessOK
ServiceOK
COMOK
Top IssuesOK
SYSTEMOK

Re: Firewall keeps turning off

Technical Support is your best bet if a reinstallation didn't help but perhaps Vinod_r2 will return to contribute his expertise here.

vinod_r2
Level 11
Report Inappropriate Content
Message 138 of 232

Re: Firewall keeps turning off

ELECTRIFY001,

is the Firewall or any other setting disabled on your machine?.. Please restart the machine.. install all Windows updates once done...

Login to MVT.mcafee.com and install the latest version of McAfee.. Allow it to finish and post back with details on the Autofix... I do not see a firewall issue at the momement but its worth checking.

regards

VR

Re: Firewall keeps turning off

Not locked, now works properly, but indicated 25 (3 + 22) problems of the MVT.

Today I realized what could be the problem: PC does not start normally, it had to be used System Restore. Meanwhile, the Windows renamed McAfee sub-folders - gkb (2), ... - that's why do not see the MTP. I tried to rename, but I can't. So now I reinstall the MTP and write it again to see what the situation!

Thanks for your help!

Re: Firewall keeps turning off

After the McAfee updated the windows updates, re-installed the MTP. Everything is fine and everything is working perfectly, but left three problems. I don't know how these will affect the proper operation...

Thanks again for everything!

Product Details
Product Name:VirusScan
Product Version:16.1.172
Language:hu
Partner:McAfee
Account ID:...
Health Check Details
RegistryOK
File3 file(s) incorrect
Expected File not Present
File: C:\Program Files\Common Files\mcafee\amcore\mfeavfa.dll
Expected File not Present
File: C:\Program Files\Common Files\mcafee\amcore\mfehida.dll
Expected File not Present
File: C:\Program Files\Common Files\mcafee\amcore\mfevtpa.dll
ProcessOK
ServiceOK
COMOK
Top IssuesOK
SYSTEMOK

Product Name:QuickClean and Shredder
Product Version:12.1.147
Language:hu
Partner:McAfee
Health Check Details
RegistryOK
FileOK
ProcessOK
ServiceOK
COMOK
Top IssuesOK
SYSTEMOK

Product Name:SecurityCenter
Product Version:12.1.338
Language:hu
Partner:McAfee
Health Check Details
RegistryOK
FileOK
ProcessOK
ServiceOK
COMOK
Top IssuesOK
SYSTEMOK

Product Name:SiteAdvisor
Product Version:3.6.168
Language:hu
Partner:McAfee
Health Check Details
RegistryOK
FileOK
ProcessOK
ServiceOK
COMOK
Top IssuesOK
SYSTEMOK

Product Name:Personal Firewall
Product Version:13.1.132
Language:hu
Partner:McAfee
Account ID:...
Health Check Details
RegistryOK
FileOK
ProcessOK
ServiceOK
COMOK
Top IssuesOK
SYSTEMOK

Product Name:Parental Controls
Product Version:14.1.132
Language:hu
Partner:McAfee
Account ID:...
Health Check Details
RegistryOK
FileOK
ProcessOK
ServiceOK
COMOK
Top IssuesOK
SYSTEMOK

Product Name:AntiSpam
Product Version:13.1.154
Language:hu
Partner:McAfee
Account ID:...
Health Check Details
RegistryOK
FileOK
ProcessOK
ServiceOK
COMOK
Top IssuesOK
SYSTEMOK

Product Name:McAfee Online Backup powered by Mozy
Product Version:4.1.136.0
Language:hu-hu
Partner:McAfee
Health Check Details
RegistryOK
FileOK
ProcessOK
ServiceOK
COMOK
Top IssuesOK
SYSTEMOK

Product Name:McAfee Vulnerability Scanner
Product Version:2.1.220
Language:hu
Partner:McAfee
Health Check Details
RegistryOK
FileOK
ProcessOK
ServiceOK
COMOK
Top IssuesOK
SYSTEMOK

Product Name:McAfee Home Network
Product Version:6.1.177
Language:en-us
Partner:McAfee
Health Check Details
RegistryOK
FileOK
ProcessOK
ServiceOK
COMOK
Top IssuesOK
SYSTEMOK

Product Name:McAfee File Lock
Product Version:3.1.128
Language:hu
Partner:McAfee
Health Check Details
RegistryOK
FileOK
ProcessOK
ServiceOK
COMOK
Top IssuesOK
SYSTEMOK
How Many Badges Can You Collect?
Ready for a little competition? Members like you are earning badges and unlocking perks for their helpful answers. Are you? Click here to find out.

Community Help Hub

    New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.

  • Find Forum FAQs
  • Learn How to Earn Badges
  • Ask for Help
Go to Community Help

Join the Community

    Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership:

  • Get helpful solutions from McAfee experts.
  • Stay connected to product conversations that matter to you.
  • Participate in product groups led by McAfee employees.
Join the Community
Join the Community