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anemil
Level 7
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Message 1 of 5

Firewall is blocking all internet access

I am having problems with connection with the internet (Chrome & Edge) for WIN11.

I have “Restore Default” for WiFI, isolated VPN, turn off “Net Guard”. The only way is connect is by turning off the Firewall.

The following versions are installed:

McAfee Total protection Version 16.0 Release Name 16.0 R43

McAfee Personal Firewall  Build 21.3.194 Version 21.3

 

 Any advice or adjustment to settings?

Thanks.

4 Replies
Kumar_suman
Moderator
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Message 2 of 5

Re: Firewall is blocking all internet access

Hi @anemil ,

Greetings from Mcafee.

We are really sorry for the inconvenience caused. Kindly follow the below steps to fix the issue.

  • Open RUN command box >>Type NETSH WINSOCK RESET >> OK
  • Open McAfee>>My protection>>My Home Network>>Trust this network
  • Settings>>General settings>>access Protection>>disable
  • Reboot the computer

If issue still persist, kindly uninstall and reinstall Mcafee and update us the outcome. For any further assistance, feel free to reach our consumer support team for any assistance.

McAfee Consumer Support

Regards,

Kumar

anemil
Level 7
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Message 3 of 5

Re: Firewall is blocking all internet access

Thanks Kumar.

I have tried the solutions and uninstalled and reinstalled, however behavior of Firewall still blocks the internet.

Cheers..

J0301
Level 7
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Message 4 of 5

Re: Firewall is blocking all internet access

Has your issue been resolved yet?
Mine remains outstanding after two weeks!
After the 'Tech Support' failed to show up on two scheduled sessions, I finally tracked down where I could do a 'chat' session and initiated a chat using the provided Service Request number assigned to my case. This Tech Support person ultimately had to extract some logs for 'further assessment' as to why they couldn't resolve the issue. I now await a further update from them, second day of awaiting communication.

anemil
Level 7
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Message 5 of 5

Re: Firewall is blocking all internet access

Hi @J0301,

Umm... indirectly, i'm using Product N. as my renewal is due in April.

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